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What Are The Behavior Changes You Want To See?

Finding The Other Side of That Hard Conversation Step 4: The Behavior You Want Conflict. Strife. Disagreement. Being at Odds. Dissonance. Argument. Confrontation. Fight. Row. There are a lot of…

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Want To Keep People From Going On The Defensive? Assume Good Intent.

Finding The Other Side of That Hard Conversation Step 3: Assume Good Intent Having someone disappoint or upset us is a stressful experience we don’t like to think about. Having…

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Reduce Your Stress By Focusing On The Facts

Finding The Other Side of That Hard Conversation Step 2: Focus on the facts There’s nothing better when you’re seeing eye-to-eye with another person. You are on the same page…

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