Are You Actively Listening?
Finding the Other Side of That Hard Conversation Step 6: Listening With an Open Mind In this final post we are talking about the most important element to any conversation:…
Read MorePlan How You Want to Feel; List Feelings as an Outcome
Finding The Other Side of That Hard Conversation Step 5: Back to Feelings In step 2 of reducing the stress and having those hard conversations I talked about letting go…
Read MoreWhat Are The Behavior Changes You Want To See?
Finding The Other Side of That Hard Conversation Step 4: The Behavior You Want Conflict. Strife. Disagreement. Being at Odds. Dissonance. Argument. Confrontation. Fight. Row. There are a lot of…
Read MoreWant To Keep People From Going On The Defensive? Assume Good Intent.
Finding The Other Side of That Hard Conversation Step 3: Assume Good Intent Having someone disappoint or upset us is a stressful experience we don’t like to think about. Having…
Read MoreReduce Your Stress By Focusing On The Facts
Finding The Other Side of That Hard Conversation Step 2: Focus on the facts There’s nothing better when you’re seeing eye-to-eye with another person. You are on the same page…
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