Training for Leaders
Coaching Skills for People Leaders
“More than 60% of employees who report to managers who are not good coaches
– Zenger Folkman Study
are thinking about quitting.”
Effective coaching is an essential skill all leaders need to embrace and strengthen. Coaching helps employees to develop skills, improve confidence, and uplevel thinking. It can motivate employees to perform at their highest level by helping to discover their strengths, align to goals that matter to them, create possibilities for future success, and encourage small action steps.
This training will help leaders understand the difference between managing and coaching and the benefits that coaching provides to the individual, team and company. Leaders will learn how to identify and leverage coaching moments and practice a powerful coaching dialogue process. By using appreciative questioning, leaders will increase motivation for positive and lasting change in performance and behavior.
Leaders will also learn how to facilitate peer-to-peer coaching circles on their team and steer clear of common coaching mistakes. This coaching program equips leaders with coaching tools that empower and encourage employees to develop new skills and behaviors, make positive changes for the future, and demonstrates a commitment to employee growth.
Learning Objectives:
- Understand the difference between managing and coaching.
- Learn the benefits of using coaching as a development tool.
- Understand the attributes of a successful coach and assess your strengths and opportunities.
- Identify ways to build a strong coaching relationship with your team member.
- Learn how to recognize coaching moments and engage in a powerful coaching dialogue.
- Practice strategies for leading peer-to-peer coaching circles.
Performance Coaching
This workshop is designed to help you incorporate daily practices that will nurture a high-functioning team and address “issues” before they become issues in actuality. Topics to be covered include:
- Setting clear and objective expectations
- Building rapport and relationships with team members
- Giving positive and critical feedback
- Conflict management
- Maintaining motivation
Conflict Management & Resolution
This workshop is designed to help you recognize the causes and value of conflict, when it can benefit the organization and when it is detrimental, and how to manage and resolve it to move those involved forward. Participants will have the opportunity to:
- Change their perspective on conflict so conflict is addressed immediately and misunderstandings are not left to fester
- Develop deep listening skills that allow another to be heard and understood
- Learn 5 steps for a calm and productive conversation to resolve conflict
- Learn how to craft clear and concise expectations to mitigate future conflict
- Develop a personal action plan to deal with conflict in future situations